Practical Ideas for Building Credibility and Scaling Businesses.
Field notes, cases and operating questions for leaders working at the intersection of strategy, trust, artificial intelligence, brand, data, platforms, culture and enterprise value.
On Trust Statements as Evidence
Every trust claim your company makes is now a potential exhibit. Here is how boards can make sure each one is backed by proof.
On Earning Trust By Telling the Whole Story
On the Results Leader podcast, Dave Sutton shares why a firm that published its failures won a client’s trust, and what that taught him about building trust.
On Promising Less and Proving More
Regulators now treat an AI safety promise as a factual claim. Here's the evidence chain to build before you make one.
On Trust as a Growth System
How professional services leaders can build trust across the relationships that drive reputation, referrals and revenue growth.
On Building for Trust
We are living through the most consequential leadership crisis of the twenty-first century, and most leaders do not yet have language for it.
On Scaling Trust to Drive Growth
What if the biggest advantage in business today isn't technology, human capital, or even strategy... but trust?
On Scaling Your Business for Growth
Part Two: How to Successfully Scale Your Business with Dave Sutton on the CornerCap Podcast
On Creating A Successful Exit
Part One: How to Create Successful Exits from Your Business with Dave Sutton on the CornerCap Podcast
On Naming and Brand Identity
Choosing the right name for a new product or service is a critical step in creating your brand identity and the beginnings of your brand story - here are 10 tips to guide you.
On AI and the Transformation of Health and Beauty
Brands in the health and beauty industry are experiencing a complete makeover (pun intended) thanks to the rapid adoption of AI and Machine Learning technologies to enhance customer experience.
On AI and the Transformation of Retail
The renaissance of brick-and-mortar retail is being driven by innovation enabled by AI & ML (machine learning) - literally transforming and enhancing branded environments for shoppers right now.
On AI and the Transformation of Email Marketing
OpenAI’s GPT-4 is set to revolutionize email marketing, empowering businesses to craft personalized, engaging, and hyper-targeted email campaigns that yield remarkable results.
On the Unintended Consequences of Brand Positioning
Sales of Bud Light are in a devastating free fall and trust in the brand is lost. Where did the Bud Light team go wrong? How can you avoid making the same marketing mistakes?
On GPT-4 and Marketing Innovation
GPT-4 is on the loose and promising to disrupt and drive marketing innovation across many different industries
On DALL-E and the Future of Marketing
A quick review of 5 ways that artificial intelligence is transforming marketing and graphic design right now.
On Super Bowl Ads and Nostalgia Marketing
Everything old is new again for the advertisers at this year’s Super Bowl.
On ChatGPT and the Future of Marketing
A quick review of the top 10 ways that artificial intelligence and machine learning are transforming marketing right now.
On Email Marketing Trends
Check out the key email marketing trends for 2023 as forecast by 23 of the most highly respected email marketing gurus.